If you have not received a shipping confirmation that your order has been shipped along with your tracking number after 5 business days (Monday - Friday) NOT INCLUDING WEEKENDS. Shipping time determines on when you order and how busy we are for that day but we typically try to get orders out within 1-3 business days but it don't always work out that way. So we do ask if it has been five business days to send us a text 412-377-9472 along with your order number and we can give you an idea what is going on with your order. We appreciate everyone's support and we hope this makes everything a lot easier for everyone. I just ask to please be patient as I am a one-man team and very rarely get help so most of the time I'm working on getting orders done so I'm always doing my best to get orders out as soon as possible.